More HR departments are relying on artificial intelligence (A.I.), according to new data from CompTIA. How will that change things for those applying for jobs?
CompTIA’s new Workforce and Learning Trends 2024 report surveyed 1,200 HR and learning & development (L&D) professionals about their plans. Some 67 percent of respondents reported some degree of AI use within their organizations’ HR departments. Of that slice, some 38 percent had AI in fully active/routine use. Here’s the full breakdown:
“The hopeful view is that generative AI will enable workers to reclaim more time to do more meaningful work,” the report added. “Most knowledge workers today are inundated with a constant flow of digital information, the result of always-on communications and work that goes wherever you go. With its twin powers of being able to analyze tremendous amounts of data and also create tailored responses for specific situations, generative AI can help knowledge workers productively contend with the onslaught of information that comes their way.”
In theory, AI will enable HR experts (as well as tech professionals) to handle more tasks faster. However, we haven’t yet reached a tipping point with the technology, which CompTIA believes will occur “when the technology is incorporated more broadly into enterprise software packages,” the report continued. “Until then, adoption and implementation will be more piecemeal and exploratory. But after that point, many experts expect adoption to be rapid, widespread, and significant.”
For tech workers applying for jobs, keep in mind that the increased automation of HR could translate into more rounds of ATS and other software scanning application materials long before they land on a human being’s desk.