Zoho CRM is a powerful all-around alternative to HubSpot for businesses seeking a comprehensive customer relationship management platform with outstanding features and competitive pricing.
Specifically designed for small to midsized businesses, the platform allows storage of 10,000-plus contact records. Zoho CRM excels in lead management by offering automatic lead assignment based on distinct criteria, as well as creating customized lead scoring rules. Furthermore, Zoho boasts a unique “activities” section, enabling quick access to different tasks through multiple filters and offers three diverse views (Kanban, canvas and tabular) compared to HubSpot’s two.
One of Zoho’s standout features is its social listening tool that pinpoints when a contact interacts with or mentions your business on social media. Its automatic reply feature ensures timely responses to leads to ensure consistent communication.
Its user-friendly interface makes it straightforward for teams to navigate through the vast array of features from sales automation to marketing and customer service. The customisable dashboard and drag-and-drop capabilities simplify the organization and prioritization of essential tasks, making it an excellent choice for businesses of all sizes.
Finally, Zoho harnesses the use of artificial intelligence to eliminate repetitive tasks. The company’s AI-powered assistant, Zia, offers sales teams predictive analytics, lead scoring and intelligent deal insights. The automation capabilities within Zoho CRM allow businesses to automate repetitive and time-consuming tasks.
Zoho CRM has a generous free tier for up to three users. The platform also offers four paid plans for businesses to move up as they scale. The plans are cost-effective, ensuring you only pay for required features.
Who should use it:
Zoho CRM is ideal for businesses of all sizes seeking a cost-effective solution to streamline sales, manage leads and enhance customer relationships.
