D’Ieteren chooses Inform system for VW Group moves in Belgium

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Belgian vehicle distributor D’Ieteren Automotive has chosen to use vehicle logistics and compound management tools provided by optimisation software specialist Inform.

From 2024 the system, which uses artificial intelligence and operations research, will be used at D’Ieteren’s compound in Kortenberg, near Brussels airport.

D’Ieteren is the official distributor for Volkswagen Group brands in Belgium. The company manages network of independent dealers across the country and offers services, including maintenance, financing, leasing and used vehicle sales.

Inform said the system will promote higher punctuality, increased efficiency, and shorter delivery and processing times. It will enable D’Ieteren to more efficiently handle yard and workshop operations, and pre-delivery inspection (PDI), according to the software provider. More specifically, the new system will help optimise parking, real-time work order assignment, as well as automatic workshop activity, scheduling and execution.

“By partnering with Inform, we aim to leverage their expertise in digital decision-making and AI to enhance our vehicle logistics processes and additional services, ultimately delivering better service to our customers,” said Christian Quaedpeerds, automotive logistics manager, for D’Ieteren Automotive.

D’Ieteren distributes all VW Group brands in Belgium, including Volkswagen, Audi, Bentley, Bugatti, Lamborghini, Microlino, Porsche, Rimac, Seat and Skoda. It also distributes spare parts and accessories for the group. The company said there are around 1.2m VW-branded vehicles on the road in Belgium, accounting for a market share of 22.5%.

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