Interview: Intellias, UK IT Industry Awards finalist

12 Min Read

The UK IT Industry Awards are the largest and most well-known event in the technology industry calendar. Owned and operated by BCS, The Chartered Institute for IT and Computing, the awards enjoy a level of professionalism and industry knowledge not seen at other shows.

This year’s winners will be announced at a live awards ceremony on Wednesday 8th November in London.

Intellias, one of the finalists, is in the running for the User Experience (UX) Project of the Year.

We talked to Alexander Goncharuk, VP of global retail at Intellias, to find out what makes his company different from its peers, and what it is working on this year.

Alex has spent more than 20 years in tech, with 15 of those years leading teams in retail, banking and finance. He’s known for using tech to solve business challenges and has worked closely with business experts and tech pros.

He has worked at firms including JPMorgan Chase and Goldman Sachs, but one of his standout achievements was at Digitally Inspired Ltd. Here, he grew the company and led a team of 450 people. This venture was eventually merged with Intellias, marking a new chapter in his career.

When he’s not working, Alex loves sailing, mountain biking, and boxing.

Computing: Please provide some background on your company for our readers.

Alexander Goncharuk: Intellias is a leading software development company with expertise in dedicated engineering teams and product development. Founded in 2002 in Lviv, Ukraine, Intellias has experienced substantial growth and has expanded its presence to Europe, North America and the Middle East.

Distinctive attributes are as follows:

1. Industry Expertise

Intellias boasts significant proficiency across a wide range of industries, including:

Retail Automotive Finance Agriculture Travel and Hospitality Telecom Energy Logistics

Intellias’ adaptability and industry insights make us a solution provider for diverse market needs.

2. AI Prowess

Embracing the digital revolution, Intellias has deepened its expertise in artificial intelligence, positioning itself at the vanguard of AI innovations and solutions.

3. Geographical reach

Intellias operates beyond its main hubs in Ukraine, extending its services across Europe, North America and the Middle East.

4. Recognition and growth

Intellias has garnered numerous accolades that testify to its excellence in the field over the years. As of 2022, we’ve been recognised as one of Ukraine’s largest IT service vendors, underscoring their impressive growth and influence. Over the past few years, Intellias has received numerous brand recognitions such as:

One of the best employers in Bulgaria, Career Show Index., 2023 Silver award in Forbes HR & Employer Branding Awards, “Working Environment” category, Forbes Bulgaria, 2023 Great Place to Work in Poland Certification, 2023 #1 IT Employer in Ukraine, Forbes Ukraine, 2022

5. Innovative Drive

Living in a rapidly evolving tech landscape, Intellias thrives on innovation. Our forward-thinking approach ensures we consistently offer state-of-the-art solutions for the contemporary market.

6. Client Spectrum

Intellias’ clientele ranges from emerging startups to global enterprises. Our flexibility and adaptability ensure they cater to each client’s unique needs, regardless of size.

Intellias has solidified its reputation as a dependable software solutions provider throughout its operational years. Our vast industry knowledge, innovation-centric approach, and AI expertise make us a preferred partner in the IT outsourcing realm.

What makes you different from other companies?

While numerous IT service and software development companies exist, Intellias differentiates itself through its deep industry expertise, AI specialisation, client-centric approach, and commitment to innovation and quality.

1. Deep Industry Expertise

Intellias is not just a generic software development company; we have profound knowledge across various industries, including retail, finance, healthcare, and more. That allows Intellias to create tailored solutions for specific industry challenges.

2. AI Specialisation

Intellias stands out for its expertise in the realm of artificial intelligence. As the tech world gravitates more towards AI-driven solutions, Intellias’ prowess in this domain positions us as a preferred partner for businesses looking for state-of-the-art AI solutions.

3. Geographical Presence

With its roots in Ukraine, Intellias has grown its presence across multiple locations in Europe, North America and the Middle East. It gives us local insights and a global reach, catering to a diverse clientele.

4. Recognition and Reputation

Over the years, Intellias has secured a place among Ukraine’s largest IT service vendors, marking its significance in the competitive IT landscape. This reputation ensures trust and reliability for potential clients.

5. Client-Centric Approach

Intellias serves a broad spectrum of clients, from budding startups to established global enterprises. Our ability to cater to the unique needs of each client type — without compromising on quality or efficiency — demonstrates our flexibility and commitment.

6. Dedicated Engineering Teams

One of Intellias’ hallmark offerings is dedicated engineering teams. This model ensures that clients have dedicated resources working specifically on their projects, fostering a deep understanding of the client’s needs and ensuring continuity.

7. Innovative Drive

As the tech world is ever-evolving, innovation remains paramount. Intellias embraces this ethos wholeheartedly, constantly exploring new frontiers in technology and integrating cutting-edge solutions into its service offerings.

8. Quality Assurance

Intellias has a robust quality assurance process, ensuring that its software solutions are functional, optimised, secure and bug-free.

9. Cultural and Ethical Values

Companies often differentiate themselves through organisational culture and ethos. Intellias might emphasise particular cultural values, ethics, or community engagements that resonate well with clients and employees.

10. Tailored Solutions

Rather than offering cookie-cutter solutions, Intellias prides itself on crafting custom solutions that directly address its client’s unique challenges and needs.

What one company achievement in the last 12 months are you most proud of?

In the past year, amidst the challenging backdrop of the war in Ukraine and market turmoil, Intellias has stood as a testament to resilience and adaptability. We’re immensely proud to have sustained and grown our client base globally during such turbulent times.

A key driver behind this success has been our unwavering commitment to innovation, particularly in the realm of generative AI, which has enabled us to expand our offerings across industries continually.

Moreover, our people remain at the heart of everything we do. Despite external challenges, we’ve continued to prioritise our talent’s well-being and professional growth worldwide.

Testament to our global vision and commitment to closer client collaboration, we’ve inaugurated new offices in Portugal and Spain and further strengthened our presence in North America. These achievements underscore our dedication to delivering exceptional value to our clients and fostering a nurturing environment for our team, no matter the external challenges.

What is Intellias working on this year?

Intellias is steadfastly navigating the dynamic landscape of the technology and service providers industry. Our commitment remains to be at the forefront of technology and service innovation.

Here’s a comprehensive view of our focus areas this year:

1. Adapting to changing client needs

Recognising the rapidly evolving requirements of our clients, we’re enhancing our capabilities in Technology Industry Consulting. Our aim is to be a holistic partner, providing an end-to-end suite of services encompassing consulting, product selection, development, and support.

2. Digital transformation offering

We’re allocating significant resources towards IT digital transformation. The demand for these skills is predicted to grow substantially. Intellias is gearing up to meet this demand, ensuring we have the skilled workforce to offer top-tier services.

3. Product design & development (Cx/Ux)

With an increased emphasis on design thinking and emerging technologies, we’re prioritising providers that bring industry knowledge and past client engagement experience. We aim to remain at the pinnacle of product design and development.

4. Customised agile practices

In line with industry trends, we’re working on customising agile practices to suit product and team contexts better. As a result, we see an increase in our application delivery cadence, ensuring more rapid and tailored delivery for our clients.

5. Expanding service offerings

As the demand for integration tasks with out-of-the-box solutions and low-code platforms rises, we’re focusing on streamlining our processes to speed up our clients’ applications’ time-to-market.

6. Innovation with generative AI

We’re heavily investing in innovative technologies, particularly in Generative AI. This will augment our service offerings, ensuring our clients receive cutting-edge solutions.

7. Industry-centric solutions

Keeping our commitment to various industries, with retail taking precedence, we’re devising solutions that cater to industry-specific needs, ensuring maximum relevance and value (in such industries as Retail, Automotive, Financial Services).

8. People-centric approach

At the heart of our success are our talented professionals. We’re continually striving to foster a nurturing environment for them. Our recent office openings testify to our commitment to be closer to our talent pools and clients.

Why are events like the UK IT Awards important to the IT industry?

Events like the UK IT Awards are significant for the IT industry. They offer recognition for outstanding contributions, setting benchmarks of excellence that inspire others.

These events provide a platform for networking, knowledge sharing, and spotlighting best practices. Being nominated or winning boosts morale enhances visibility and fosters healthy competition.

Such accolades can also attract new clients and top talents, driving industry and economic growth.

The UK IT Awards champion innovation and set the pace for the IT sector’s continuous evolution.

The UK IT Industry Awards will take place on 8th November in London. Click here to view the shortlist and here to book your table.

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